Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn, premium leather goods. Items must be in their original packaging with all tags attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return request process.

3

Pack Your Items

Place your unworn footwear or accessories back in the original Frye box and secure it within a sturdy shipping container.

4

Drop Off and Track

Hand your package to any authorized UPS location and keep your tracking number handy to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing